QuadPay: How It Works
QuadPay’s payment platform gives you the choice to pay for your purchases via 4 simple, interest-free installments. It is a platform built for shoppers that empowers you to buy now, pay over time, and avoid interest repayments.
HOW DO I USE QUADPAY?
You can sign up at checkout process - just choose QuadPay as the payment method. (or) DOWNLOAD THE QUADPAY APP
- Live in the US
- Be at least 18 years old
- Have a valid and verifiable mobile number
- Use a US credit or debit card to make a purchase
CAN I USE QUADPAY IF I'M AN INTERNATIONAL CUSTOMER?
QuadPay is only available to customers with a US billing address. Customers with an international billing address will not be eligible.
WHEN IS MY FIRST PAYMENT DUE?
Your first payment is due at the time of your purchase and will be for 25% of the total purchase amount. The next three payments are due every 2 weeks, over the next 6 weeks from the date of your purchase. You can check out your payments, or make payments early in the CUSTOMER PORTAL
WHAT IF I CAN'T MAKE MY PAYMENT? CAN I CHANGE MY PAYMENT DATE?
We understand that sometimes you're not able to make a payment on the due date. Please contact QUADPAY if you cannot make a payment on the due date. They can't always honor every request to change a payment date, but they will do their best to honor reasonable requests. They may charge one or more LATE FEES if the installment remains unpaid.
HOW DO RETURNS, REFUNDS, AND PARTIAL RETURNS WORK?
Returns, Refunds, and Exchanges are handled by us. Please submit your return request in our RETURN PORTAL as you normally would. As soon as we process and notify QuadPay of the return, you will be automatically refunded the amount you have paid and QuadPay cancels any applicable future payments. If you have a question about the refund amount, reach out to us via text or email for details.
The status of your QuadPay account can be found in the CUSTOMER PORTAL.