What does Final Sale mean?
Items that are marked as sale or discounted in any way are considered Final Sale. These items cannot be returned or exchanged. We understand that buying Final Sale items can be tricky, so if you have any questions about sizing, fit, or fabric, please reach out to our Style Specialist at 213.622.6186 ext 304 or email us before placing your order.
What happens if I purchase a gift for someone that is “Final Sale”?
Items purchased as a gift are still applicable to our ‘Final Sale’ policy and can’t be returned for a refund or exchanged. Please contact our Style Specialist regarding exceptions during the holiday season.
Can I return Final Sale items?
No, any item that is marked final sale or that has been discounted in any way is not eligible for refund or exchange. If you have questions, email our Style Specialist before placing your order.
What if a Final Sale item I ordered arrived damaged?
Contact our Style Specialist right away, 213.622.6186, ext 304.
Something I ordered is now on sale. Will you match the new price?
We offer a one-time price adjustment on items purchased online at full price within 7 calendar days of the item being placed on sale. Adjusting the price makes the item Final Sale and it cannot be returned for a refund or exchanged.
We are unable to offer a price adjustment if an item was originally purchased on sale, if an item was originally purchased with a special promotion that temporarily reduced the price, or if the item is no longer in stock.
Do you offer price adjustments during promotions?
Unfortunately, we cannot honor price adjustments during special promotions such as Black Friday / Cyber Monday as these are limited offers. No exceptions. Please reach out to our Style Specialist 213.622.6186, ext 304 with any questions regarding this policy.
Something I purchased on sale is further reduced. Will you match the new price?
Unfortunately, if an item is purchased at a sale price and then further reduced, we cannot offer a price adjustment. We only offer sales for a limited time, so by buying early, you ensure that you get the style in the color and size you want.