RETURN INSTRUCTIONSReturns are accepted within 30 days of your order date. For further details regarding this, please refer to RETURN POLICY below.
- Go to RETURNS, enter the email address that you used when you purchased the item being returned and click “Start A Return.” You will then receive an email from which you can access the Returns Center. Once you access the Return Center, please choose which item you would like to return and select the reason for return.
- You will then be able to print a pre-paid shipping label. Print the pre-paid shipping label, affix it to your package and send it out.
- Returning an item is at your own risk. You must ensure that the item is adequately packaged and, at your option and cost, insured. We are not liable for damage caused by inadequate packaging by you or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for refund.
RA # (insert your RA # here)
850 S Broadway, Ste 306
Los Angeles, CA 90014
FULL PRICED ITEMS: We want you to be 100% satisfied with your order. You have 30 calendar days from the day you placed your order to postmark your items for return. We will gladly accept items that have not been worn, altered or washed and which have all tags attached.
SALE ITEMS: Sale items are FINAL SALE. We will not accept returns or process exchanges or refunds on any sale purchase. This includes items listed on the sale page, any items marked sale, and discounted items.
All returns should be in new, unworn condition with the tags still attached. Returns postmarked outside of the 30-day policy are ineligible for a refund.
Once we receive your return, please allow 2-3 business days for processing and another 5-10 days for your bank to post the refund to your account.
EXCHANGESTo ensure an item is available and in stock, we suggest that you process a return for the original item, and place a separate order for the new item.
We offer a one-time price adjustment on items purchased online at full price within 7 calendar days of the item being placed on sale. Adjusting the price makes the item Final Sale and it cannot be returned for a refund, or exchanged.
We are unable to offer a price adjustment if an item was originally purchased on sale, if an item was originally purchased with a special promotion that temporarily reduced the price, or if the item is no longer in stock.
Unfortunately, if an item is purchased at a sale price and then further reduced, we cannot offer a price adjustment. We only offer sales for a limited time, so by buying early you ensure that you get the style in the color and size you want!
Still have questions? Send our Customer Service an email.