thredUP is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, thredUP has become one of the world’s largest resale platforms for women’s and kids’ apparel, shoes, and accessories.

Visit https://nationltd.thredup.com/pages/trade-in to print out a digital label for use on any box, envelope or bag (AKA: your homemade kit).

You can drop your bag or box off at any USPS or FedEx location.

What items can I send in?

You can send in gently used women’s and kids’ clothing, handbags, shoes, and accessories from any brand.

All items should:

Be clean

Have limited signs of wear, including pilling, fading, and shrinkage.

Have no damage, such as missing parts, rips, stains, and odors.

Have no alterations, including missing sizing information / inner labels.

Please note: Only 50% of the items in the average Clean Out Kit meet thredUP’s quality standards. 

See a list of ineligible brands here.

What happens to items not listed on thredUP?

Together with their partners, thredUP is committed to returning as many items as possible back into the circular economy and keeping them out of landfill. Items that are still in good shape, but don’t meet thredUP’s quality standards are evaluated for inclusion in thredUP’s Rescues program. Items that don’t qualify for listing or Rescue Boxes are reused or responsibly recycled by our vetted network of textile recycling and reuse partners.

Yes. We will keep you updated every step of the way via email. You will receive notifications when we receive your bag, when your items are processed, and when you receive NATION LTD credit.

Once you’ve mailed your kit, it can take up to 3 weeks to be delivered to thredUP. Once your kit is received, it will take an estimated 6 weeks to process your kit.

There's no charge for physical Clean Out Kits or digital labels.

The pricing of your listed items is based on various factors, including brand, style, condition, size, and overall salability. Some value brands are ineligible for a payout, but you can still send them in. See a list of ineligible brands here.

Once your kit’s been processed, your eligible items will be listed on consignment for 30 listing days. Note: The time that an item is unavailable for purchase (e.g. in someone’s cart) does not count toward its 30-day listing timeframe. If an item isn't returned within that 30-day listing window, you’ll earn NATION credit within 21 days for the items that sell. NATION will send an email explaining how to access your shopping credit.

You will receive a notification from thredUP when your items are processed. Within 21 days, you will receive an email from NATION LTD with your gift card. The shopping credit can be used to purchase any items on our site. There is no time period in which you have to spend your credit.

Returns must be processed on our resale site within 14 days of delivery. Visit the reNATION LTD Returns Portal for more information.