What carrier do you use?
We ship all orders with USPS. Note that FedEx services are used for orders over $500 and will require a signature.
How much does shipping cost?
We offer free ground shipping on all orders within the U.S.. If you need your item(s) sooner, please select the 2-Day shipping option.
How much does international shipping cost?
A country-specific shipping fee will be applied to orders outside of the U.S..
What countries do you ship to?
We are now shipping to Canada. Check back as we expand our international shipping options.
How fast is your shipping?
Depending on where you are located, it can take anywhere from 3-8 business days. Please note that we do not ship orders on the weekend. Orders placed on Friday after 1pm PST will not ship out until Monday the following week.
3-8 Business Days
2 Business Days
Do you offer overnight shipping?
No, at this time we do not offer overnight shipping. We do however offer 2-Day shipping for $30. This shipping cost is nonrefundable. We do not ship on the weekend or U.S. holidays and cannot guarantee Saturday delivery at this time.
2-Day shipping orders must be placed by 1pm PST.
This option is for U.S. orders only at this time.
Can you ship to P.O. boxes?
Yes. We ship using USPS, this allows us to accommodate orders shipped to a P.O. Box. We are unable to ship to an international P.O. box.
Are duties and taxes included in my order total?
No, duties and taxes are not included in your order total. Your order will be sent on a DDU (Delivered Duty Unpaid) basis, you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office.
Duties and taxes are calculated based on the items ordered, your shipment destination and the value of your purchase.
This charge is determined by your local customs authority and includes:
1. The Sales Tax applied by your country for purchases from the U.S. and
2. Duties charged for processing by your country.
How fast is international shipping?
Orders are typically processed within 2 business days. Once your order is shipped, we estimate that you will receive your order within 3-8 business days depending on the service you have selected. Please note that we do not ship on the weekend or on U.S. holidays.