Scan the QR code on your bag for shipping instructions. The easiest option is to drop off your Take Back Bag at any Happy Returns location. Alternatively, you can print a mailing label for UPS. The QR code on your bag and the Happy Returns QR code are different.

Happy Returns Process:

Scan and Register Your Bag: Customers will scan the QR code on their Take Back Bag, log in, and enter their address to register the bag as usual.
Choose Your Shipping Method: Happy Returns will be shown as the first option, with UPS also available if the user clicks "Show More Options."
Find the Closest Location: Happy Returns will display the nearest UPS Store return bar locations based on the customer’s address (more locations coming soon).
QR Code Generation: A QR code will be generated and emailed to the customer for them to use when dropping off their bag at any UPS Happy Returns return bar location.
Drop Off: At the UPS Happy Returns return bar, the customer’s QR code will be scanned to complete the drop-off.

That’s it. The process is quick, easy, and hassle-free.

Marie Top