Our warehouse located in Downtown Los Angeles is experiencing shipping delays due to the current situation - thank you for understanding.
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*TEMPORARY COVID-19 UPDATE
Unfortunately due to an incredibly high volume of orders we are unable to cancel or edit an existing order once it is placed.
Please make sure to double check your shipping address before placing your order.
Once your item has been shipped, you will receive a tracking number. We ship most items with USPS; you may use your tracking number to look up the status of your delivery. If you still need help, contact our Style Specialist anytime and we will provide you with an update.
Orders will go out within 24-48 business hours of the order being placed. If for any reason there is a delay with your order, we will promptly notify you. Orders placed after 12:00 pm PST will be fulfilled the following business day.
Orders placed on Friday, Saturday or Sunday will not ship out until Monday the following week.
We make every effort to process your order quickly. We will try our best to accommodate changes to your order before we ship. The best way to do this is to text or email us as quickly as possible at 213.622.6186 or firstname.lastname@example.org, Monday – Friday 8:30am-5:00pm PST.
WRONG ITEM RECEIVED
Send us a text right away at 213.622.6186 or you can also email our Style Specialist. We will correct our mistake right away, credit any shipping charges and cover the return shipping as well.
We are now shipping to Canada in addition to the continental U.S., Alaska, and Hawaii. Check back as we expand our international shipping options.