*We are unable to accommodate any order edits, changes, or cancellations during times of higher than usual order volume.
Items that are marked down are considered Final Sale. No returns. No exchanges. No exceptions.
On our site, a final sale item will have ‘final sale’ in the product description. The sale price is automatically reflected in the price of all sale items. You will see the original price and the discounted price plus the words 'Final Sale' on the product page of all sale items.
Any promo codes must be applied by the customer at the time of placing the order. A promo code cannot be retroactively applied to a previous order
Discounts and or promotions cannot be combined. One promo code per order.
Applying a promo code to a full-priced item won’t change its return eligibility. Full-priced items purchased with a code are still returnable for a full refund.
We do not offer price adjustments to match a flash sale price. A sitewide flash sale is a limited time offer and you must apply the sale code to your order at checkout. A flash sale code cannot be retroactively applied to a past order. No exceptions. *The Green Friday promotion is considered a flash sale.
SALE PRICE ADJUSTMENTS
We offer a one-time price adjustment on items purchased online at full price within 7 calendar days of the item being hard marked on sale. Adjusting the price makes the item Final Sale and it cannot be returned for a refund or exchanged.
*We are unable to offer a price adjustment if an item was originally purchased on sale, if an item was originally purchased with a special promotion that temporarily reduced the price, or if the item is no longer in stock.*
Unfortunately, if an item is initially purchased at a sale price and then further reduced, we do not offer a price adjustment. We only offer sales for a limited time, so by buying early, you ensure that you get the style in the color and size you want.
Items purchased as a gift are still applicable to our Final Sale policy and can’t be returned for a refund or exchanged.
DAMAGED SALE ITEM
Contact our Style Specialist right away.
Please reach out to our Style Specialist with any questions regarding these policies.